Free US Shipping. Easy Returns.

Our Refund, Return & Exchange Policy

BLEU-BLEU's Easy, Hassle Free Returns

 

We offer a 30-day return window on all purchases, excluding sale items. Only in select circumstances will we honor a return that is greater than 30-days from the date received.

To be eligible for a return, you must meet each of the feeling:

  • Include a copy of your receipt or proof of purchase
  • Item(s) must be unused and in the same condition as received, including the original packaging
  • Item(s) must not have been washed, dry-cleaned, or altered from it's original construction
  • Include all tags and labels originally attached to the item(s)

 

How to Return An Item

 

To return an item for a refund, complete the following:

 

  1. Securely package:
    • BLEU-BLEU clothing item(s) with original tags and labels
    • A copy of your receipt or proof of purchase
    • On the outside of the box or envelope, include your order #
    • Ship package to our:
    BLEU-BLEU Clothing
    620 East Elk Ave, Suite 105
    Glendale, CA 91205
    ATTN: Returns & Exchanges

     

    While not required, we recommend that you ship using a trackable service option with insurance to avoid any delays or issues in receiving and processing your return.

    Once you return is received and inspected, we will send you an email to notify you that we have processed your return. A credit will automatically be applied to your credit card or original method of payment within 5-business days of processing your return.

    If your return is not eligible for refund, we will notify you as to the reasons why and will offer to return the item(s) back to you. Again, items sold on sale are sold as-is and are not eligible for a refund or exchange.

     

    How to Exchange An Item

     

    We only accept exchanges for the following reasons:

      • Item was received damaged or defective
      • Need to exchange for a different size

       

      To return and exchange an item, complete the following:

      1. Send us an email at: [email protected] and include the reasons for the exchange and desired size (if applicable)
      2. Securely package:
        • BLEU-BLEU clothing item(s) with original tags and labels
        • A copy of your receipt or proof of purchase
        • On the outside of the box or envelope, include your order #
        • Ship package to our:
        BLEU-BLEU Clothing
        620 East Elk Ave, Suite 105
        Glendale, CA 91205
        ATTN: Returns & Exchanges

          

         

        While not required, we recommend that you ship using a trackable service option with insurance to avoid any delays or issues in receiving and processing your exchange.

        Once you return is received and inspected, we will send you an email to notify you that we have processed your exchange.

        If your return is not eligible for exchange, we will notify you as to the reasons why and will offer to return the item(s) back to you. Again, items sold on sale are sold as-is and are not eligible for a refund or exchange.

         

        FAQs & Other Important Things To Know



        Q: Where Is My Refund?


        A: If you haven’t received a refund yet, confirm you have received an email confirmation from us that your refund was processed. Check SPAM, JUNK and PROMOTION foldersn as well.

        Next, check with your bank and/or credit card company. If has been more than 7-business days since you received an email confirmation from us and still have not received a refund, send us an email at: [email protected] so we can investigate.



        Q: What If I Received This As a Gift - Can I Still Return It?


        A: If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

        If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to them to give to you at a later date, we will send a refund to the original purchaser.

        Q: Do I Have To Pay For Shipping To Return / Exchange An Item?


        A: You will be responsible for paying the shipping costs for returning item(s) to us. Shipping costs are non-refundable.

        If you are exchanging an item, you will only be responsible for paying to ship the items to us. When we process your exchange, we will ship the new item(s) back to you at no charge.

         

        Still Need Support?

        For more information or additional support, contact us at: [email protected].

        Size Guide

        All of our premium denim jeans and designer pieces are made from high-quality materials made to stretch and contour to your body. If you are in-between sizes, we recommend you size down for the best look and fit.

        Please use these size charts to help determine your size. Because sizing and cut will vary between brands, please use the charts as a general guide to compare the various size scales.

        Sizes listed are US, unless otherwise noted.

        Size Guide

        Measurements

        Measurements - Clothes

        1 - BUST

        For bust size measure around your chest at the fullest point of your bra cup. Make sure to go under your arms, not around them!

        2 - NATURAL WAIST

        Measure around the smallest part of your waistline with one finger between your body and the measuring tape.

        3 - HIPS

        Stand with your heels together, keeping tape straight and parallel to the floor. Measure around the fullest part of your hips.

        4 - INSEAM

        Find a pair of pants that fit you well and measure from the crotch seam to the opening at the bottom of the pant leg. Round the number to the nearest 1/2" to get your inseam length.